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Resident Advisor- Family Shelter

Resident Advisor- Family Shelter

SAFE Family Shelter seeks a Full-Time Resident Advisor to work Monday- Friday 3pm-11pm. Resident Advisors serve to provide front desk coverage, work to maintain a safe shelter environment, and assist residents with their daily needs.

About SAFE:

  • SAFE’s mission is our name: Stop Abuse For Everyone. We achieve our mission by acknowledging and responding to the intersection of child abuse, sexual assault, human trafficking, and domestic violence.
  • The SAFE Alliance grew out of the courageous work of the Center for Battered Women, the Austin Rape Crisis Center, and the Austin Children’s Shelter, all respected, women-led human service agencies created by volunteers and informed by survivors who needed support, safety and justice.
  • With over 20 programs and 400 staff, we have been serving the Austin community and beyond for over 30 years.
  • The SAFE Alliance strongly encourages members of traditionally underrepresented communities to apply, including people of color, LGBTQ+ identified people, gender-nonconforming people, individuals with disabilities, veterans, and people who speak a language in addition to English. 

About this position:

  • We need you to fill the role of Weekend Resident Advisor. This is a Full-Time, Non-exempt position at our Grove campus Family Shelter. We will pay you an hourly salary of $15. Candidates who are bilingual in the English and Spanish languages are eligible for a $1 language differential. The hours for this position are 3pm-11pm, Monday- Friday. 

Key Duties:

  • Provides front desk coverage (answering incoming calls, responding to intercoms, assisting residents at front desk, etc.)
  • Conduct client intakes and exits from shelter in accordance with Safe policies and procedures
  • Maintain a safe shelter environment by de-escalating or responding to crisis situations in a professional and respectful manner, engage the support of emergency services when needed, and document any such incidents according to the facility’s standards
  • Provide crisis intervention and resident assistance to those in the Family Shelter

Qualifications:

  • Possess a Bachelor’s degree in Social Work or related field or relevant life, work or volunteer experience
  • 1-2 years’ direct client or crisis intervention experience preferred
  • Experience working with domestic violence, sexual assault, human trafficking or homeless programs
  • Ability to work in a high stress, fast-paced environment while maintaining a calm and professional demeanor
  • Ability to establish rapport, trust and boundaries with clients
  • Ability to use office equipment, Microsoft Office products, and other software on a PC platform to enter/update data into our database regularly
  • Bilingual in English and Spanish preferred
  • Pass all required criminal history background checks (including an FBI fingerprint check), as well a pre-employment drug screen and TB test.

About our benefits:

  • Full-time employees receive employer paid health insurance, short-term disability, and life insurance. *
  • Optional dental, vision and pet insurance. *
  • 403(b) retirement plan with an employer match, and 15 days of Paid Time Off (PTO), 4 Personal Holidays, 6 Paid holidays, and more*
  • We’ll provide you with an amazing work environment where you’ll get to make a difference every day.

*Benefits are prorated based on date of hire and hours worked. Eligibility is dependent upon FTE, status, etc. 

 

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