Thank you for visiting our Job Board. We believe that adult and child survivors of abuse deserve to be believed, supported, and empowered to rebuild their lives. If you agree with this belief, please review our open positions and apply to the positions that match your qualifications.
The SAFE Alliance strives to employ individuals with diverse backgrounds, which mirror the populations we serve. We comply with laws prohibiting discrimination in recruitment, hiring, training, promotion, transfer, layoff or discharge on the basis of a person’s race, color, religion, national origin, age, gender, gender identity, gender expression, sexual orientation, veteran status or disability—either mental or physical.
Submissions made without a resume attached will not be accepted.
Please do not call to check on the status of your application. You will hear from our Human Resource department even if you are not selected to be a finalist.
We’re The SAFE Alliance, a merger of Austin Children’s Shelter and SafePlace.
We’re a registered, 501(c)3 nonprofit organization, spanning two beautiful campuses on several acres in beautiful Austin, Texas.
We’re a diverse, passionate group of more than 360 staff with a vision of a just and safe community, free from violence and abuse, and a mission to lead in ending sexual assault and exploitation, child abuse and domestic violence through prevention, intervention, and advocacy for change.
Our staff were named “Every Day Superheroes” by the Austin Chronicle; we’re a three-time Austin-American Statesman’s “Top Workplace” winner for years 2015, 2016 and 2017; and we were named a “Best Nonprofit” in 2017 by the Nonprofit Times.
who YOU are
You’re a strong believer that all people should have lives that are free from violence and abuse.
You’re someone who cares about positive client and customer relations. You build strong relationships, and you deliver effective client and customer-centric solutions.
You’ve are impeccable decision maker. Your decisions are timely, and they’ll help the organization move forward.
You value differences, recognizing that different perspectives and cultural diversity make the world a better place to be.
Your interpersonal skills are on point. You easily relate openly and comfortably with very diverse groups of people.
You’re resilient, rebounding from setbacks and adversity with both poise and ease.
You’re resourceful. You know how to secure and deploy resources both effectively and efficiently.
You’re trustworthy. You gain confidence and the trust of others through integrity and forthright honesty.
what WE need YOU to do for us
We need you to fill the role of a Resident Advisor. This is a FULL Time, NON-EXEMPT position. You’ll wow us by masterfully performing the following key duties and responsibilities:
Provides front desk coverage (answering incoming calls, responding to intercoms, assisting residents at the front desk, etc.)
Conduct client intakes and exits from shelter in accordance with Safe policies and procedures.
Maintain a safe shelter environment by de-escalating or responding to crisis situations in a professional and respectful manner, engage the support of emergency services when needed, and document any such incidents according to the facility’s standards.
Provide crisis intervention and resident assistance to those in the Family Shelter.
to be successful in this role, WE’LL need YOU to
Bachelor's degree in Social Work or related field or relevant life experience, work, volunteer experience
1 - 2 years' direct client or crisis intervention experience preferred
Experience working with domestic violence, sexual assault, human trafficking or homeless programs
Ability to work in a high stress, fast-paced environment while maintaining a calm and professional demeanor.
Ability to establish rapport, trust, and boundaries with clients.
Ability to use office equipment, Microsoft Office products, and other software on a PC platform to enter/update data into our database regularly.
Pass all required criminal history background checks (including an FBI fingerprint check), as well as submit to a pre-employment drug screen and TB test.
Adhere to our Guiding Principles, Mission, Core Competencies and Confidentiality Policy.
how WE’LL make it worth YOUR while
We will pay you $15.00 - $16.00 per hour
There is a language differential for applicants who speak Spanish
We’ll pay for your medical, life and short-term disability insurance, if eligible.
NONEXEMPT: We will give you 15 accrued paid time off days in the first year, and 22 days in the second year, capping out at 30 days after year seven.
NONEXEMPT: We’ll pay you for our six agency holidays and four additional personal holidays to be used at your discretion.
NONEXEMPT: After your first year of employment working a minimum of 1000 hours, we’ll contribute 2% to your 403(b) retirement, and we’ll kick in an additional 1% if you agree to match it.
We understand that you have commitments outside of the workplace, and we’ll do our very best to offer you some flexibility in your work schedule.
We’ll provide you with an amazing work environment where you’ll get to make a difference every day.
All SAFE employees are eligible to enroll their children in our Trauma-Informed Early Childhood Program (ages 3 months to 5 years, space permitting). Priority is given to full-time employees.
The SAFE Alliance strongly encourages members of traditionally underrepresented communities to apply, including people of color, LGBTQ+ identified people, gender-nonconforming people, individuals with disabilities, veterans, and people who speak a language in addition to English.