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Family Resource Center Parent Educator- Bilingual

Family Resource Center Parent Educator

Strong Start is a community education program that offers support services to help strengthen families that live in Travis or Williamson County.  The Strong Start program aims at increasing the knowledge and awareness of child development, encouraging positive discipline techniques, as well as tailor making the curriculum used to address the challenges the family is facing directly in their home.  The Parent Educator provides direct client services with evidence-based Triple P and Nurturing Programs for in-home & group sessions.  They will provide community education and is actively involved in developing community relationships and events, and conducting outreach.

About SAFE:

  • SAFE’s mission is our name: Stop Abuse For Everyone. We achieve our mission by acknowledging and responding to the intersection of child abuse, sexual assault, human trafficking, and domestic violence.
  • The SAFE Alliance grew out of the courageous work of the Center for Battered Women, the Austin Rape Crisis Center, and the Austin Children’s Shelter, all respected, women-led human service agencies created by volunteers and informed by survivors who needed support, safety and justice.
  • With over 20 programs and 400 staff, we have been serving the Austin community and beyond for over 30 years.
  • The SAFE Alliance strongly encourages members of traditionally underrepresented communities to apply, including Black, Indigenous, and people of color; LGBTQ+ identified people; gender-nonconforming people; individuals with disabilities; veterans; and people who speak a language in addition to English. 

About this position:

  • We need you to fill the role of Parent Educator. This is a full time, exempt position to be located at a local family resource center in Austin, and at our Rathgeber Village campus.   Please note:  Due to COVID-19, most in-person services have been temporarily moved to virtual work; however, there will be need for in-person direct services related to the Family Resource Center beginning January 2022.  We will pay you an annual salary of $39,000 - $41,000.

Key Duties:

  • Develop partnerships with community-based organizations to build parent education curriculum to include life skills & child development information to more wholly support caregivers.
  • Work with internal and external stakeholders to promote Family Resource Center-based support to families in designated service areas.
  • Provide office hours to families seeking face-to-face support at the resource centers located within Dobie and Webb Middle Schools.
  • Assist caregivers in identifying strength-based parenting goals to meet needs and overcome barriers of parenting.
  • Provide group-based and possibly individual parent education using an evidence-based curriculum.
  • Implement assessment tools with caregivers to identify strengths and challenges to better assist in achieving parenting goals.
  • Connecting clients with various outside agencies, community resources and services when needed.
  • Make sound decisions that help the client progress towards self-identified goals, while ensuring the safety of everyone, including reporting all concerns of alleged or validated child abuse and/or neglect to the Program Manager, and possibly to the CPS Child Abuse Hotline.
  • Maintain accountability through weekly supervision with her/his supervisor which ensures the Parent Educator is maintaining client files, using measurements for client success, keeping up with data entry and assessing outcomes/outputs.
  • Display a high level of resiliency by adapting to necessary changes or unforeseen circumstances in programming and helping clients remain on track with personal goals in times of crisis and setbacks.
  • Effectively consult and collaborate with various community entities and SAFE professionals to provide holistic services to the client as a team.
  • Attend trainings, workshops, and conferences for professional development.


  • Possess a Bachelor’s Degree in early childhood development, social work, or a related field.  MA degree in social work, counseling, therapy, or a related field preferred.
  • Have 2 years of experience working with vulnerable or at-risk families.
  • Must be able to clearly and accurately communicate to convey information using both the Spanish and English language, verbally and in writing.
  • Is knowledgeable of healthy childhood development, the impact of abuse/neglect/trauma on development, and the signs/symptoms of abuse and neglect.
  • Have valid driver’s license, access to a vehicle, and insurance as a driver.
  • Is available to provide parent education sessions on evenings and/or weekends (as needed).
  • Is knowledgeable of various community resources and services that may benefit families served and is able to effectively collaborate with various entities for the benefit of the client.
  • Is able to establish and maintain professional boundaries while providing supportive services.
  • Pass all required criminal history background checks (including an FBI fingerprint check), as well a pre-employment drug screen and TB test.

About our benefits:

  • Full-time employees receive employer paid health insurance, short-term disability, and life insurance. *
  • Optional dental, vision and pet insurance. *
  • 403(b) retirement plan with an employer match, and 15 days of Paid Time Off (PTO), 4 Personal Holidays, 7 Paid holidays, and more*
  • We’ll provide you with an amazing work environment where you’ll get to make a difference every day.

*Benefits are prorated based on date of hire and hours worked. Eligibility is dependent upon FTE, status, etc. 

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