Family Resource Center Case Manager (Bilingual)

Austin, TX

Full Time

Family Resource Center

Experienced

Family Resource Center Case Manager (Bilingual)

Family Resource Center Case Manager is responsible for the delivery of case management services to families receiving support services through the Family Resource Center, by helping them obtain information and referrals for resources that will increase their self-sufficiency skills and allow them to engage in services more easily. The position will also provide services and referrals to community collaboration and partnerships and engage in program outreach and recruitment activities.

About SAFE:

SAFE’s mission is our name: Stop Abuse For Everyone. We achieve our mission by acknowledging and responding to the intersection of child abuse, sexual assault, human trafficking, and domestic violence.
The SAFE Alliance grew out of the courageous work of the Center for Battered Women, the Austin Rape Crisis Center, and the Austin Children’s Shelter, all respected, women-led human service agencies created by volunteers and informed by survivors who needed support, safety and justice.
With over 20 programs and 400 staff, we have been serving the Austin community and beyond for over 30 years.
The SAFE Alliance strongly encourages members of traditionally underrepresented communities to apply, including Black, Indigenous, and people of color; LGBTQ+ identified people; gender-nonconforming people; individuals with disabilities, as well as lived experience, veterans; and people who speak a language in addition to English.

About this position:

We need you to fill the role of Family Resource Center Case Manager (Bilingual Required). This is a full-time exempt position that serves in a hybrid capacity between our Family Resource Center at Dobie Elementary School and remote/virtual work. Travel locally to governmental and partner organizations/schools is expected. The salary for this position is $42,000 - $44,00 and a $3,600 bilingual differential is availaible dependent on experience.

Key Duties:

Assists families in identifying participant-focused goals to overcome barriers and meet families identified needs.
Provides short- and long-term case management, including support with resources and referrals, to parents engaged with the Family Resource Center.
Connect with representatives at local community organizations to build partnerships for program recruitment.
Maintains required documentation for resources provided to clients including but not limited to tracking basic needs assistance provided to clients and adhering to grant requirements related to basic needs assistance.
Maintains current information about local social service agencies; medical, legal, housing, transportation, financial support/funding options, crisis services, educational, employment, mental health, childcare, and others.

Qualifications:

Bachelor’s Degree in early childhood development, social work, or a related field. A minimum of four years of case management and/or direct client experience may be substituted for bachelor’s degree. In addition, 2 years of experience working with vulnerable or at-risk families is required.
Bilingual required, English and Spanish
Has valid driver’s license, access to a vehicle, and insurance as a driver.
Is available to provide services in the home, during evenings and/or weekends (as needed), and on an emergency basis.
Pass all required criminal history background checks (including an FBI fingerprint check), as well pre-employment drug screen and TB test.
All employees are required to comply with policies regarding COVID-19, which may be subject to change. COVID vaccines are still highly recommended, and we encourage employees to get vaccinated if they are able.
Have a valid, State of Texas Driver’s License, and:
- At least three (3) consecutive years of driving experience OR one (1) year of driving experience if over 27 years of age; AND an acceptable driving record. If in possession of an out-of-state license, obtain a State of Texas Driver’s License within 90 days of beginning employment.

About our benefits:

Full-time employees receive employer paid health insurance, short-term disability, and life insurance.*
Optional dental, vision, and pet insurance.*
403(b) retirement plan with an employer match, and 15 days of Paid Time Off (PTO), 4 Personal Holidays, 7 Paid holidays, and more.*
We’ll provide you with an amazing work environment where you’ll get to make a difference every day.

Please Note: All new employees regardless of status will be required to start their employment on either the 1st or 16th of the month and will be required to attend a three-day new employee orientation that is held both in-person and virtually the first three days of the month.

*Benefits are prorated based on date of hire and hours worked. Eligibility is dependent upon FTE, status, etc.

For the most up-to-date and comprehensive list of our job openings, please visit our career page.

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Do you have a valid driver's license?*

Are you willing to relocate?*

What's your highest level of education completed?*

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Can you work weekends?

Can you work evenings?

Are you over 21 years of age?*

List any alternative names you have worked under (ex. maiden name, nickname, middle name, name change).*

Are any members of your family currently employed by The SAFE Alliance? If yes, please provide their name, relationship, and job title at SAFE.*

Have you ever worked for the SAFE Alliance (including The Austin Children's Shelter/Austin Children's Services, SafePlace, or LIFT Alliance)? If so, please list your former title and dates of employment.*

Have you ever volunteered for the SAFE Alliance (including The Austin Children's Shelter/Austin Children's Services, SafePlace, or LIFT Alliance)? If so, please list your volunteer role, dates active, and name of your volunteer supervisor. **

Are you legally eligible to work in the United States?
Note: You will be required to furnish documents to verify your eligibility for employment in accordance with the Immigration Reform and Control Act and your employment will be contingent upon furnishing such documents. We are unable to sponsor or take over sponsorship of an employment Visa at this time.* YesNo

I acknowledge that I have read and understand the above statements and hereby grant permission to confirm the information supplied on this questionnaire by me. I authorize The SAFE Alliance to check the references provided, including my former employers, supervisors and schools. I authorize these individuals, companies and institutions to furnish The SAFE Alliance with any information they have about me, and I release and hold them and The SAFE Alliance harmless from any liability or damage whatsoever with respect to the release or use of this information.* I acknowledge that I have read and understand the above statements and hereby grant permission to confirm the information supplied in this application, profile and questionnaire by me.I do not grant permission to confirm the information supplied in this application, profile and questionnaire and wish to be removed from consideration for this position.

Do you have at least three (3) consecutive years of driving experience OR one (1) year of driving experience if over 27 years of age? * **

In order to be considered for this position, you must be bilingual, with the ability to read, write, and speak SPANISH and ENGLISH. Are you bilingual in English and Spanish? ** YesNo

Please list 3 professional references, including at least 1 supervisor reference (first and last name, job title/professional relationship, phone number, and email address.)*

Were you referred to SAFE by a current SAFE employee? If so, please share the name of your referrer.*

The following questions are entirely optional.

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

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Submit Application

Submissions made without a resume attached will not be accepted.

The recruiting staff will contact you regarding your selection status via email within 7 to 10 days.

Family Resource Center Case Manager (Bilingual)

Apply for this position

Submissions made without a resume attached will not be accepted.

​​The recruiting staff will contact you regarding your selection status via email within 7 to 10 days.

Family Resource Center Case Manager (Bilingual)

Apply for this position

The recruiting staff will contact you regarding your selection status via email within 7 to 10 days.