Planet SAFE Bilingual Family Guide

Austin, TX

Part Time

Planet SAFE

Entry Level

Planet SAFE Bilingual Family Guide

Planet SAFE offers supervised visitation and exchange services for families with a history of domestic violence, sexual assault, child abuse or stalking. The Planet SAFE Bilingual Family Guide will have a caseload of English or Spanish speaking families, and supervise visitation between the non-custodial parent and child, and offer safety planning and resources to survivors of violence.

About SAFE:

SAFE’s mission is our name: Stop Abuse for Everyone. We achieve our mission by acknowledging and responding to the intersection of child abuse, sexual assault, human trafficking, and domestic violence.
The SAFE Alliance grew out of the courageous work of the Center for Battered Women, the Austin Rape Crisis Center, and the Austin Children’s Shelter, all respected, women-led human service agencies created by volunteers and informed by survivors who needed support, safety and justice.
With over 20 programs and 400 staff, we have been serving the Austin community and beyond for over 30 years.
The SAFE Alliance strongly encourages members of traditionally underrepresented communities to apply, including Black, Indigenous, and people of color; LGBTQ+ identified people; gender-nonconforming people; individuals with disabilities; veterans; and people who speak a language in addition to English.

About this position:

We need you to fill the role of Planet SAFE Bilingual Family Guide. This is a part-time, non-exempt position at our downtown Austin location, and is not a remote position. We will pay you an hourly rate of $20.00, plus bilingual language stipend.

Key Duties:

Be able to adhere to the Planet SAFE operating hours, which are:
- Friday 4 PM – 8 PM
- Saturday 10 AM – 4 PM
- Sunday 2 PM – 8 PM
- Monday 4 PM – 8 PM
Assist parents/guardians and children throughout the process of Planet SAFE services including supervision of visitations between children and their visiting parent, and may assist with safe exchange services.
Offer support to the reception and front desk as needed, including answering phones and responding to email, coordinating entry and exit of Planet SAFE families, communicating updates to clients, and providing support to Planet SAFE staff as needed.
Make families and children feel welcomed and comfortable and be a positive presence to families.
Have the ability to intervene and/or terminate visits or exchanges when needed, deescalate situations that may arise, and find common ground or acceptable alternative solutions to both parties.
Maintain client physical and electronic case files with precision, timeliness, and accuracy.
Demonstrate ability to manage emotions when faced with difficult situations, conflicts, complex family dynamics, or responding to clients who have experienced trauma, and respond with calm, care, and unconditional positive regard for children and survivors of violence.

Qualifications:

Possess an Associate’s degree in Social Work, Psychology, required or this can be substituted by equivalent life, work, or volunteer experience.
Experience in a supervised visitation setting preferred.
Bilingual English/Spanish written, spoken, and reading are required.
Demonstrate knowledge of domestic violence and sexual assault issues, and effects of trauma on survivors and children.
Be available to work evenings and weekends per Planet SAFE operating hours is required.
Pass all required criminal history background checks (including an FBI fingerprint check), as well a pre-employment drug screen and TB test.
All employees are required to comply with policies regarding COVID-19, which may be subject to change. COVID vaccines are still highly recommended, and we encourage employees to get vaccinated if they are able.

About our benefits:

Full-time employees receive employer paid health insurance, short-term disability, and life insurance.*
Optional dental, vision and pet insurance.*
403(b) retirement plan with an employer match, and 15 days of Paid Time Off (PTO), 4 Personal Holidays, 7 Paid holidays, and more.*
We’ll provide you with an amazing work environment where you’ll get to make a difference every day.

*Benefits are prorated based on date of hire and hours worked. Eligibility is dependent upon FTE, status, etc.

For the most up-to-date and comprehensive list of our job openings, please visit our career page.

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Do you have a valid driver's license?*

Are you willing to relocate?

What's your highest level of education completed?*

What languages do you speak fluently?*

Desired salary*

Earliest start date?*

Can you work weekends?*

Can you work evenings?*

In order to be considered for this position, you must be bilingual, with the ability to read, write, and speak SPANISH and ENGLISH. Are you bilingual in English and Spanish?*

Are you over 21 years of age?*

List any alternative names you have worked under (ex. maiden name, nickname, middle name, name change).

Are any members of your family currently employed by the SAFE Alliance? If yes, please provide their name and title.

Have you ever worked for the SAFE Alliance (including The Austin Children's Shelter/Austin Children's Services, SafePlace, or LIFT Alliance)? If so, please list your former title and dates of employment.

Have you ever volunteered for the SAFE Alliance (including The Austin Children's Shelter/Austin Children's Services, SafePlace, or LIFT Alliance)? If so, please list your volunteer role, dates active, and name of your volunteer supervisor. **

Are you legally eligible to work in the United States?
Note: You will be required to furnish documents to verify your eligibility for employment in accordance with the Immigration Reform and Control Act and your employment will be contingent upon furnishing such documents. We are unable to sponsor or take over sponsorship of an employment Visa at this time.* YesNo

I acknowledge that I have read and understand the above statements and hereby grant permission to confirm the information supplied on this questionnaire by me. I authorize The SAFE Alliance to check the references provided, including my former employers, supervisors and schools. I authorize these individuals, companies and institutions to furnish The SAFE Alliance with any information they have about me, and I release and hold them and The SAFE Alliance harmless from any liability or damage whatsoever with respect to the release or use of this information* I acknowledge that I have read and understand the above statements and hereby grant permission to confirm the information supplied in this application, profile and questionnaire by me.I do not grant permission to confirm the information supplied in this application, profile and questionnaire and wish to be removed from consideration for this position.

Please list 3 professional references, including at least 1 supervisor reference (first and last name, job title/professional relationship, phone number, and email address.)*

Were you referred to SAFE by a current SAFE employee? If so, please share the name of your referrer.*

The following questions are entirely optional.

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

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