SAFE Family Shelter seeks a Relief Resident Advisor to work overnights. Resident Advisors serve to provide front desk coverage, work to maintain a safe shelter environment, and assist residents with their daily needs. The relief Resident Advisor will provide staffing support when coverage is needed for the overnight shift.
SAFE’s mission is our name: Stop Abuse For Everyone. We achieve our mission by acknowledging and responding to the intersection of child abuse, sexual assault, human trafficking, and domestic violence.
About this position:
We need you to fill the role of Relief Overnight Resident Advisor. This is a PRN position, Non-exempt position at our Grove campus Family Shelter. We will pay you an hourly salary of $14. The hours that available are overnight 11pm-7am or 12am-8am; Monday-Sunday.
Provides front desk coverage (answering incoming calls, responding to intercoms, assisting residents at front desk, etc.)
Conduct client intakes and exits from shelter in accordance with Safe policies and procedures
Maintain a safe shelter environment by de-escalating or responding to crisis situations in a professional and respectful manner, engage the support of emergency services when needed, and document any such incidents according to the facility’s standards
Provide crisis intervention and resident assistance to those in the Family Shelter
Possess a Bachelor’s degree in Social Work or related field or relevant life, work or volunteer experience
1-2 years’ direct client or crisis intervention experience preferred
Experience working with domestic violence, sexual assault, human trafficking or homeless programs
Ability to work in a high stress, fast-paced environment while maintaining a calm and professional demeanor
Ability to establish rapport, trust and boundaries with clients
Ability to use office equipment, Microsoft Office products, and other software on a PC platform to enter/update data into our database regularly
Bilingual in English and Spanish preferred
Pass all required criminal history background checks (including an FBI fingerprint check), as well a pre-employment drug screen and TB test.
About our benefits:
Full-time employees receive employer paid health insurance, short-term disability, and life insurance. *
Optional dental, vision and pet insurance. *
403(b) retirement plan with an employer match, and 15 days of Paid Time Off (PTO), 4 Personal Holidays, 6 Paid holidays, and more*
We’ll provide you with an amazing work environment where you’ll get to make a difference every day.
*Benefits are prorated based on date of hire and hours worked. Eligibility is dependent upon FTE, status, etc.
The SAFE Alliance grew out of the courageous work of the Center for Battered Women, the Austin Rape Crisis Center, and the Austin Children’s Shelter, all respected, women-led human service agencies created by volunteers and informed by survivors who needed support, safety and justice.
With over 20 programs and 400 staff, we have been serving the Austin community and beyond for over 30 years.
The SAFE Alliance strongly encourages members of traditionally underrepresented communities to apply, including people of color, LGBTQ+ identified people, gender-nonconforming people, individuals with disabilities, veterans, and people who speak a language in addition to English.