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Program Director - Emergency Care Shelter

Director of Emergency Care Shelter

who WE are

  • We’re The SAFE Alliance, a merger of Austin Children’s Shelter and SafePlace.
  • We’re a registered, 501(c)3 nonprofit organization, spanning two beautiful campuses on several acres in beautiful Austin, Texas.
  • We’re a diverse, passionate group of more than 335 staff with a vision of a just and safe community, free from violence and abuse, and a mission to lead in ending sexual assault and exploitation, child abuse and domestic violence through prevention, intervention, and advocacy for change.
  • Our staff were named “Every Day Superheroes” by the Austin Chronicle and we’re a two-time Austin-American Statesman’s “Top Workplace” winner for years 2015 and 2016.

who YOU are

  • You’re a strong believer that all people should have lives that are free from violence and abuse.
  • You’re someone who cares about positive client and customer relations. You build strong relationships, and you deliver effective client and customer-centric solutions.
  • You’ve are impeccable decision maker. Your decisions are timely, and they’ll help the organization move forward.
  • You value differences, recognizing that different perspectives and cultural diversity make the world a better place to be.
  • Your interpersonal skills are on point. You easily relate openly and comfortably with very diverse groups of people.
  • You’re resilient, rebounding from setbacks and adversity with both poise and ease.
  • You’re resourceful. You know how to secure and deploy resources both effectively and efficiently.
  • You’re trustworthy. You gain confidence and the trust of others through integrity and forthright honesty.

what WE need YOU to do for us

We need you to fill the role of Director of Emergency Care Shelter (ACS). This is a full time (40 hours/week), exempt position. You’ll wow us by masterfully performing the following key duties and responsibilities:

  • Directly supervise, train, and lead Youth Care Workers and Program Managers, and ensure accountability among all program staff.
  • Build an effective team and implement programing to address the needs of youth within the Emergency Shelter.
  • Exhibit exceptional decision quality and interpersonal skill along with the ability to manage ambiguity and value differences.
  • Ability to assess, intervene and report when critical issues or risk management situations arise.
  • Supervise resident-focused case management duties.
  • Review and monitor all required shelter documentation daily, including shift reports, daily log notes, and medication administration records.
  • Other duties as may be assigned (including but not limited to: presenting trainings, community collaboration, taskforces, budget planning, etc.)

to be successful in this role, WE’LL need YOU to

  • Possess a Bachelor’s degree in the Social Service Field.
  • Minimum of four (4) years of relevant experience with at least two (2) years of supervisory experience AND with residential child care experience serving a broad range of ages from infants to teenagers, with experience with teens preferred.
  • Have strong crisis-intervention and stress management skills.
  • Able to function independently, exercising sound judgement and an ability to shift priorities rapidly
  • Thorough understanding of child development, trauma-informed care, and the dynamics of abuse and neglect; history of work with youth  ages 8-18 preferred.
  • Pass all required criminal history background checks (including an FBI fingerprint check), as well as submit to a pre-employment drug screen and TB test.
  • Adhere to our Guiding Principles, Mission, Core Competencies and Confidentiality Policy.

how WE’LL make it worth YOUR while

  • We will pay you an annual salary of $48,000.
  • We’ll pay for your medical, life and short-term disability insurance.
  • We will give you 15 accrued paid time off days in the first year, and 22 days in the second year, capping out at 30 days after year seven.
  • We’ll pay you for our six agency holidays and four additional personal holidays to be used at your discretion.
  • We’ll contribute 2% to your 403(b) retirement, and we’ll kick in an additional 1% if you agree to match it.
  • We understand that you have commitments outside of the workplace, and we’ll do our very best to offer you some flexibility in your work schedule.
  • We’ll offer you discounted day care for your kiddos at one of our two onsite day care centers, as enrollment allows.
  • We’ll provide you with an amazing work environment where you’ll get to make a difference every day.
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