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SOAR Benefits Specialist

SOAR Benefits Specialist

SSI/SSDI Outreach, Access, and Recovery (SOAR) is a model that helps individuals experiencing or at risk of homelessness who have a serious mental illness, medical impairment, and/or a co-occurring substance use disorder apply for Social Security disability benefits. The SOAR Benefits Specialist is responsible for providing assistance to homeless individuals with disabilities and assisting them with applying for and receiving disability benefits.

About SAFE:

  • SAFE’s mission is our name: Stop Abuse For Everyone. We achieve our mission by acknowledging and responding to the intersection of child abuse, sexual assault, human trafficking, and domestic violence.
  • The SAFE Alliance grew out of the courageous work of the Center for Battered Women, the Austin Rape Crisis Center, and the Austin Children’s Shelter, all respected, women-led human service agencies created by volunteers and informed by survivors who needed support, safety and justice.
  • With over 20 programs and 400 staff, we have been serving the Austin community and beyond for over 30 years.
  • The SAFE Alliance strongly encourages members of traditionally underrepresented communities to apply, including Black, Indigenous, and people of color; LGBTQ+ identified people; gender-nonconforming people; individuals with disabilities; veterans; and people who speak a language in addition to English. 

About this position:

  • We need you to fill the role of SOAR Benefits Specialist. This is a full time, non-exempt position at our Grove campus location. This position is currently remote with the expectation to have one day in the office to complete needed paperwork and pick up mail. Position is currently remote due to Covid-19 restrictions and will be expected to return fully in person once Covid-19 restrictions are lifted. We will pay you an annual salary of $38,000 to 40,000.

Key Duties:

  • Help clients to increase income in support of their housing stability and self-sufficiency goals. Carry a caseload of 6 SOAR clients.
  • Excellent time management, attention to detail, and organizational skills required. Demonstrate excellent decision quality.
  • Work with referral sources and community partners to identify applicants through team meetings, outreach, and referrals.
  • Complete interviews with individuals to gather information to complete SSI/SSDI applications and gather medical records and other information to complete SSI/SSDI applications.
  • Write a SOAR Medical Summary Reports for individual applications.
  • Coordinate visits to medical doctors, psychiatrists, and other specialists to obtain evidence for the application.
  • Coordinate case management services with partners and help with providing case management services to individuals when needed.


  • Lived experience and/or other professional experience working with individuals who are experiencing homelessness or a bachelor’s degree in a human service related field.
  • Knowledge of domestic and sexual violence, human trafficking, and child abuse required; familiarity with risk assessment and safety planning required.
  • Knowledge of homelessness, local homeless services, and Rapid Rehousing Program model preferred.
  • Excellent interpersonal, communication, and organizational skills with an attention to detail.
  • Ability to prioritize multiple tasks and meet frequent deadlines
  • Good writing skills and the ability to analyze extensive data and create written reports with accuracy and brevity.
  • Ability to maintain professional boundaries and engagement and de-escalation skills with a challenging population and in non-traditional work conditions.
  • Basic knowledge of medical and psychiatric terminology and the ability to write using these terms.
  • Valid Driver’s License required and reliable transportation required. This position serves clients housed on SAFE campuses and in the community.
  • Pass all required criminal history background checks (including an FBI fingerprint check), as well a pre-employment drug screen and TB test.


About our benefits:

  • Full-time employees receive employer paid health insurance, short-term disability, and life insurance. *
  • Optional dental, vision and pet insurance. *
  • 403(b) retirement plan with an employer match, and 15 days of Paid Time Off (PTO), 4 Personal Holidays, 7 Paid holidays, and more*
  • We’ll provide you with an amazing work environment where you’ll get to make a difference every day.

*Benefits are prorated based on date of hire and hours worked. Eligibility is dependent upon FTE, status, etc. 

For the most up-to-date and comprehensive list of our job openings, please visit our career page:



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