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Resident Advisor

Resident Advisor

who YOU are

  • You’re a strong believer that all people should have lives that are free from violence and abuse.
  • You’re someone who cares about positive client and customer relations. You build strong relationships, and you deliver effective client and customer-centric solutions.
  • You’ve are impeccable decision maker. Your decisions are timely, and they’ll help the organization move forward.
  • You value differences, recognizing that different perspectives and cultural diversity make the world a better place to be.
  • Your interpersonal skills are on point. You easily relate openly and comfortably with very diverse groups of people.
  • You’re resilient, rebounding from setbacks and adversity with both poise and ease.
  • You’re resourceful. You know how to secure and deploy resources both effectively and efficiently.
  • You’re trustworthy. You gain confidence and the trust of others through integrity and forthright honesty.

what WE need YOU to do for us

We need you to fill the role of Resident Advisor. This is a full time, non-exempt position. You’ll wow us by masterfully performing the following key duties and responsibilities:

  • Providing crisis intervention and referrals on the hotline
  • Resident assistance to those in the Family Shelter
  • Approves admission to the shelter in accordance with SafePlace campus shelter policies and procedures
  • Provides front desk coverage (answering incoming calls, responding to intercoms, assisting residents at front desk, etc.) in between hotline calls as needed
  • Provides shelter intake to incoming shelter clients
  • Helps client move and settle into shelter
  • Participates in volunteer & staff training when needed

to be successful in this role, WE’LL need YOU to

  • Possess a Bachelor's degree in Social Work or related field or have relevant life experience, work, volunteer experience
  • Have 1 - 2 years' crisis counseling experience which is preferred
  • Respond to clients, on the telephone and in person, in a constructive and supportive manner
  • Have the ability to problem-solve and diffuse crises under pressure
  • Have knowledge of domestic violence and sexual assault issues
  • Bilingual Spanish/English Required
  • Have light clerical skills
  • Pass all required criminal history background checks (including an FBI fingerprint check), as well as submit to a pre-employment drug screen and TB test.
  • Adhere to our Guiding Principles, Mission, Core Competencies and Confidentiality Policy.

how WE’LL make it worth YOUR while

  • We will pay you  $13.00--$14.50 hourly based on experience and skill set. 
  • We will give you 15 accrued paid time off days in the first year, and 22 days in the second year, capping out at 30 days after year seven.
  • We’ll pay you for our six agency holidays and four additional personal holidays to be used at your discretion.
  • We’ll contribute 2% to your 403(b) retirement, and we’ll kick in an additional 1% if you agree to match it.
  • We understand that you have commitments outside of the workplace, and we’ll do our very best to offer you some flexibility in your work schedule.
  • We’ll offer you discounted day care for your kiddos at one of our two onsite day care centers, as enrollment allows.
  • We’ll provide you with an amazing work environment where you’ll get to make a difference every day. 

hours

  • Full time, Monday-Friday 4p.m. to 12 a.m. 
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