View Our Website View All Jobs

Family Visitation Guide

Planet SAFE Family Visitation Guide

Planet SAFE offers supervised visitation and exchange services for families with a history of domestic violence, sexual assault, child abuse or stalking.  The Planet SAFE Family Guide will have a caseload of families and supervise visitation between the non-custodial parent and child, and offer safety planning and resources to survivors of violence.

About SAFE:

  • SAFE’s mission is our name: Stop Abuse For Everyone. We achieve our mission by acknowledging and responding to the intersection of child abuse, sexual assault, human trafficking, and domestic violence.
  • The SAFE Alliance grew out of the courageous work of the Center for Battered Women, the Austin Rape Crisis Center, and the Austin Children’s Shelter, all respected, women-led human service agencies created by volunteers and informed by survivors who needed support, safety and justice.
  • With over 20 programs and 400 staff, we have been serving the Austin community and beyond for over 30 years.
  • The SAFE Alliance strongly encourages members of traditionally underrepresented communities to apply, including Black, Indigenous, and people of color; LGBTQ+ identified people; gender-nonconforming people; individuals with disabilities; veterans; and people who speak a language in addition to English. 

About this position:

  • We need you to fill the role of Planet SAFE Family Guide. This is a part-time, non-exempt position at our downtown Austin location, and is not a remote position. We will pay you an hourly rate of $20.00.

Key Duties:

  • Be able to adhere to the Planet SAFE operating hours, which are:
    • Friday 4 PM – 8 PM
    • Saturday 10 AM – 4 PM
    • Sunday 2 PM – 8 PM
    • Monday 4 PM – 8 PM
  • Assist parents/guardians and children throughout the process of Planet SAFE services including supervision of visitations between children and their visiting parent, and may assist with safe exchange services.
  • Offer support to the reception and front desk as needed, including answering phones and responding to email, coordinating entry and exit of Planet SAFE families, communicating updates to clients, and providing support to Planet SAFE staff as needed.
  • Make families and children feel welcomed and comfortable and be a positive presence to families
  • Have the ability to intervene and/or terminate visits or exchanges when needed, deescalate situations that may arise, and find common ground or acceptable alternative solutions to both parties
  • Maintain client physical and electronic case files with precision, timeliness, and accuracy
  • Demonstrate ability to manage emotions when faced with difficult situations, conflicts, complex family dynamics, or responding to clients who have experienced trauma, and respond with calm, care, and unconditional positive regard for children and survivors of violence


  • Possess a Bachelor’s degree in Social Work, Psychology or related field or substitute three years of work experience in a related field
  • Experience in a supervised visitation setting preferred
  • Demonstrate knowledge of domestic violence and sexual assault issues, and effects of trauma on survivors and children
  • Be available to work evenings and weekends per Planet SAFE operating hours
  • Pass all required criminal history background checks (including an FBI fingerprint check), as well a pre-employment drug screen and TB test.

About our benefits:

  • Full-time employees receive employer paid health insurance, short-term disability, and life insurance. *
  • Optional dental, vision and pet insurance. *
  • 403(b) retirement plan with an employer match, and 15 days of Paid Time Off (PTO), 4 Personal Holidays, 7 Paid holidays, and more*
  • We’ll provide you with an amazing work environment where you’ll get to make a difference every day.

*Benefits are prorated based on date of hire and hours worked. Eligibility is dependent upon FTE, status, etc. 

For the most up-to-date and comprehensive list of our job openings, please visit our career page:



Read More

Apply for this position

Apply with Indeed
We've received your resume. Click here to update it.
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.